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Products Questions

Premium stainless steel, brass, zinc alloy & food-grade silicone.

Yes, most fit standard sizes (check product specs for details).

Yes, all products include necessary screws/anchors.

Yes, all metal hardware is rust/corrosion-resistant.

Yes, contact support for compatible replacements.

Payment Questions

Only Cash on Delivery (COD) worldwide.

Pay the delivery driver upon receiving your order.

No, COD is free with all orders—no extra charges.

No, only cash is accepted for COD orders.

Order will be returned—no penalty, but reorder may be needed.

Privacy Questions

Only required details (name, address) for delivery—no long-term storage.

No, we never sell or share your personal information.

Yes, all data is encrypted and only used for order fulfillment.

No—COD means no payment info is stored on our servers.

Yes, contact support to delete your order/delivery data.

Refund Questions

Contact support within 30 days of delivery with order details.

Refunds for defective, damaged, or incorrect items.

5-7 business days after we confirm your return.

Yes, defective/incorrect items must be returned (we cover return shipping).

Yes, choose replacement or refund when contacting support.